Refund policy

Refund & Return Policy

At Qalb Production, customer satisfaction is our priority. Please read our policy carefully before placing an order.

Returns

  • Returns are accepted only for damaged, defective, or wrong products.
  • Return request must be made within 3 days of delivery.
  • Product should be unused and in original packaging.

Refunds

  • Once your return is approved, refund will be processed within 5–7 business days.
  • Refund amount will be credited to your original payment method.

Non-Returnable Items

  • Customized or discounted products are not eligible for return/refund.
  • Slight color variation due to photography/light is normal and not considered a defect.

Cancellation

  • Orders can only be cancelled before dispatch.

This Website Is Operated By Gadawala Almas Harunbhai Under The Brand Name Qalb Production.

Need Help?

For any issue, contact us anytime:
📧 qalbproduction@gmail.com