Refund policy

Refund & Return Policy

At Qalb Production, customer satisfaction is our priority. Please read our policy carefully before placing an order.

Returns

• Returns are accepted only for damaged, defective, or wrong products.
• Return request must be made within 3 days of delivery.
• Product should be unused and in original packaging.

Refunds

• Once your return is approved, refund will be processed within 5–7 business days.
• Refund amount will be credited to your original payment method.

Non-Returnable Items

• Customized or discounted products are not eligible for return/refund.
• Slight color variation due to photography/light is normal and not considered a defect.

Cancellation

• Orders can only be cancelled before dispatch.

This Website Is Operated By Gadawala Almas Harunbhai Under The Brand Name Qalb Production.

Need Help?

For any issue, contact us anytime:
📧 qalbproduction@gmail.com